HOW TO RESERVE SEASON TICKETS
Our new system will make it very easy for you to reserve your performance dates, know what shows you have reserved and what shows you haven't. It will even track your reservations and ticket purchases by logging into a new account that will be created for you once you have purchased your subscription.
If you attend performances with other subscribers and want to reserve seats to sit together, you would need to login with each subscribers email and passcode in order to reserve for multiple subscribers.
No promotional codes to remember! No vouchers to bring to the theater with you!
Find the first show you want to reserve and select buy tickets.
Enter your email and click forgot password to generate an email to create your password for the first time. Once you've created your password for this system, you will enter it into the password box. After you've created your password and have logged in for the first time, you can always access your account by using the my account login option under the tickets button on our website.
Once you've logged in, you'll see a calendar to select your date and then choose your seats as normal. For shows that span across two months, you'll need to tab to the next month to see the rest of the performances. If you select seats that are not part of your package, it will automatically charge you the $10-20 upgrade charge. It will show you which seats are included in your package with a $0 cost and which are upgraded seats. You can also reserve your season subscription seats and purchase additional tickets to bring guests online in the same transaction.
After you have selected your seats and clicked next, you will get a page that says “select ticket type for each seat”. You may have to scroll down to see this section depending on your browser. To use your season tickets, you’ll select the box under each seat on the left side, which should be $0 or $10, and will show your subscription type when you select it. To purchase those tickets for guests, you’ll choose the box on the right side that has the regular price listed. Once you’ve assigned a ticket type to each seat reserved, you’ll click checkout at the bottom of the page and go through the check out process.
Please note: your email address and password are all you will need going forward to log into OvationTix and see your ticket packages and your order history under "my account" or to reserve additional performances.
Once you've reserved seats for that production, the system will no longer show that production available for your subscription package. If you need to take advantage of your free exchanges up to 24 hours prior to curtain, please call the box office for assistance.
If you have any questions, you can always call the box office at 214-219-2718 during normal box office hours (1pm-5:30 pm Tue-Fri and 1pm-6pm on performance Saturdays).
We hope you will find this new system to be as easy to use as we have and that this will enhance your experience as an Uptown Players season subscriber!